Delivery & Return
DELIVERY OPTIONS:
There are two options both available:
Standard Delivery: takes 2-4 business days. Free for Orders over $49.9.
Express Delivery: takes 1-2 business days. $9.95 up to 4 lbs
During peak seasons and promotional sales, delivery might take a little longer.
Please note:
Affected by Covid-19, there will be some delay on the delivery.
ORDERS’ AVAILABLE DESTINATION ?
All United States and Canada!
TRACK MY ORDER ?
As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online.
You can see the order status in your sign up account. For guest customer, you can check Tiny Tot Agora chatbot in the page.
Please note: this can take longer during promotional sales.
RETURN POLICY
We offer a 30 day return policy for most products as long as they are in unused, original condition, with all original packaging, components, instructions, and warranty materials.
You are responsible for the cost of return shipping. Please remember to keep all the original packaging and documentation in the event that your item(s) needs to be returned or exchanged. Due to health, hygienic and safety regulations, certain items may need to be returned unopened and/or unworn.
Agora, LLC
3401 Nevada Ave, N Minneapolis, MN 55427
CUSTOMER SERVICE
We offer good, old-fashioned customer service. Call us at (612) 462-8720 for any inquiry, we have operators available 24/7. When you speak to one of us, we will be knowledgeable, friendly, courteous, and respectful. We handle every order as expeditiously as possible and pack it with great care. We write every product description with as much detail as is available to us in order that you can make an informed decision.
If you are unable to reach us during our operating hours, please email us at info@agorasupply.com and we will write you back promptly. If you prefer, leave your phone number and the time you want us to return your call.